Engagements
Pick how we work together.
Five engagement models, one standard. Start small with a two-week discovery sprint, or bring us in for the whole build.
Engagement models
Five shapes. Change shape as you go.
Most clients start with a discovery sprint, move to a build, and keep a retainer after launch. Every model is quoted after a call — scope drives price, not a rate card.
Discovery sprint
Two weeks to turn an idea or a mess into a costed, sequenced plan.
- Duration
- 2 weeks
- Commercials
- Fixed price
- Stakeholder workshops and a signed-off brief
- Architecture sketch and risk register
- A phased plan with effort estimates per phase
- Yours to keep — build it with us, in-house, or with anyone else
Best for: Scope is unclear, or you need a second opinion before committing budget.
Fixed-scope build
A defined product, site, or system — shipped in milestones you can see.
- Duration
- 4–16 weeks
- Commercials
- Fixed price per milestone
- A dedicated senior team with one accountable lead
- Working software demoed every two weeks
- Milestone sign-off before the next one starts
- Launch support and a documented handoff
Best for: You know what you need and want a team accountable for shipping it.
Embedded team
Senior engineers, designers, or PMs inside your sprints and standups.
- Duration
- Monthly, rolling
- Commercials
- Monthly per person
- Named people up front — the same people stay through delivery
- Works in your repo, your tracker, your rituals, on your roadmap
- Pairs with your team by default, so the knowledge stays
- Engineers, design engineers, or PMs; scale with a month's notice
Best for: You have a roadmap and a team, and need senior capacity without a hiring cycle.
Retainer & support
Keep what we built — or what you built — healthy and improving.
- Duration
- Monthly, rolling
- Commercials
- Monthly, sized to scope
- Dependency, security, and platform updates on a schedule
- Agreed response times for incidents
- A monthly improvement budget you direct
- Monthly report: what changed, what's next, what's at risk
Best for: A product in production that needs upkeep, fixes, and steady improvement.
Advisory
Senior judgment by the day — fractional CTO, reviews, and board prep.
- Duration
- Days per month
- Commercials
- Monthly, by days
- A named senior advisor in your leadership rhythm
- Architecture, vendor, and hiring decisions reviewed
- Board and investor updates in plain language
- Help hiring your permanent technical leader
Best for: You need leadership-level technical decisions, not more hands on keyboards.
Common first projects
Eight places teams usually start.
Fixed-shape projects with a typical timeline and a concrete deliverable. Real timelines and pricing depend on the services you need.
- Typically 8 weeks
Multi-tenant SaaS
Sell to many customers from one stack: tenant isolation, per-tenant config, usage billing, and audit logs in the first release.
You getA production platform ready for its first paying tenants
See the service - Typically 4 weeks
AI support agent pilot
An agent that handles refunds, order lookups, and account changes against your real systems — behind a feature flag, with evals and a kill-switch.
You getA pilot on live traffic with an eval report you can take to leadership
See the service - Typically 5–6 weeks
Marketing site relaunch
Replace the site that's slowing marketing down. Editable by marketers, accessible, and built to a 1.5 s LCP budget.
You getA new site on a headless CMS, with redirects mapped and tested
See the service - Typically 2–3 weeks
Speed & accessibility rescue
Diagnose LCP, INP, CLS, and WCAG 2.2 AA failures from real data, fix them in pull requests, and lock them in with CI budgets.
You getFixes merged, budgets in CI, and an audit report
See the service - Typically 6–10 weeks
Commerce rebuild
A storefront on Shopify, Hydrogen, or Stripe — picked for your catalog — with conversion analytics in place before launch.
You getA launched storefront with checkout and analytics verified
See the service - Typically 3–4 weeks
Workflow automation
Remove the copy-paste between CRM, support, billing, and back office — with retries, alerts, and an audit trail on every step.
You getAutomated workflows in production, with runbooks
See the service - Typically 6 weeks
SEO & AI search foundation
Fix the technical layer, map content to buyer questions, and start tracking citations in AI assistants alongside rankings.
You getTechnical fixes shipped, a content plan, and a live dashboard
See the service - Typically 3 weeks
AI readiness audit
Audit data, processes, and risk; rank three pilots by value and risk; set the governance to run them safely.
You getThree costed pilots and an AI use policy
See the service
Every engagement
Four things that never change.
Your repo, your cloud, from the first commit
Code, infrastructure, and accounts live in your organization. We never hold IP or credentials hostage.
Senior people only
The people on the sales call are the people doing the work. No bait-and-switch to a junior bench.
Working software every two weeks
A demo you can click, on a preview URL, every cycle. Progress you can verify yourself.
A written update every Friday
What shipped, what's next, what's at risk, and what we need from you — in one page.
Questions
What buyers ask us first.
Why aren't prices on the site?
Can we start small?
Who owns the code and IP?
What do you need from us?
Can we switch models mid-way?
Next step
Tell us what you're trying to ship.
A 30-minute call with a senior practitioner. You'll leave with a recommended engagement model, even if it isn't with us.